Becky Littlechild

Client Support Manager - Personal Injury & Clinical Negligence

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"I am a registered social worker with extensive experience supporting people at times of crisis. I have an innovative and creative approach, adapting to the needs of a diverse group of clients at a time when the sudden impact of life changing events can influence all aspects of their lives”

Client support is an integral part of the ethos here at Higgs. My role is to support those who have experienced life changing injuries arising from significant personal injury or injuries arising from medical negligence. I am a registered social worker with many years’ experiences working in the local community.

The role encompasses a wide remit, first and foremost to provide practical support to our clients in the initial stages of their rehabilitation. I am able to visit clients in hospital if they wish, to liaise with them and their families and take time to support them in understanding the discharge planning process in order to plan their next priorities.

I support with initial assessment and liaison with allied health and social care professionals and case managers to ensure that our clients have access to relevant support and treatment.

I am registered with Social Work England

I am a member of

  • British Association of Social Workers (BASW)
  • Case Management Society UK (CMSUK)
  • British Association of Brain Injury & Complex Case Management (BABICM) as a Registered Practitioner
  • Ensuring time to listen to those who have been impacted by serious injuries, such as Brain injury or Spinal injuries to understand what is important to them in their rehabilitation.
  • Having the opportunity to learn from our clients about their experiences in order to ensure that we understand the needs they have. I regularly attend the Spinal Injuries Association (SIA) Community Support Group Meetings.
  • Liaison with Local Authorities in relation to support packages.
  • Supporting clients in the process of continuing healthcare.
  • Liaison with Housing Authorities and associations to ensure suitable housing provision for clients.
  • I am a Mental Health First Aider.

More about me

Favourite quote

“You don’t have to see the whole staircase, just to take the first step” Martin Luther King


Music, singing, playing, and writing folk music.

Interesting fact

I worked in New York City for a number of years with YAI National Institute for People with Disabilities.

Proudest moment

I was awarded The Simon Heng Award for service user and carer involvement from Worcester University

"Becky’s regular phone calls and the support she gave to my husband during his last months and following his death were invaluable and I truly appreciated how kind and lovely Becky was to me"

A satisfied client

Meet the team