Serious Injury Solicitors
Guiding you through all aspects of claiming for a serious injury
When you suffer a serious injury, it can feel overwhelming, and it can be hard to see the future you had planned. Our highly specialised team of serious injury lawyers is renowned as one of the best in the region, and has the experience and credentials to help you.
We will provide all the expert legal advice you require – but, unlike some other firms, we offer much more besides. Our clients benefit from our holistic approach because, from the outset, we work with you to identify what is important to you as an individual and help to put in place the support and rehabilitation needed.
You will receive a personalised service from our team. Our aim is always to build long-term relationships with our clients. Achieving the best outcome, even in the most challenging cases, is as important to us as it is to you.
Our team is committed to delivering a first-class service, focusing on achieving the best outcome for you and your family. This involves reflecting on your future care and financial needs, as well as the impact your serious injury has had on your day-to-day life.
Start your serious injury claim
Why choose our serious injury legal experts?
People driven, legal excellence is not just our strapline or words on our website. It is at the heart of our service and our promise to you.
Our specialist serious injury solicitors will offer you the following:
Expert and compassionate guidance: Our experienced solicitors understand the impact a serious injury can have on your life. We will guide you through your legal options with expertise and genuine care.
Bespoke support: No two cases or people are the same. Our advice is tailored to your individual circumstances, working towards a settlement that reflects the impact of your injury.
A full-service approach: Serious injury claims often involve complex, long-term needs. Across our firm we have other specialists who can help with your case including rehabilitation support, financial planning and deputyship.
Trusted by those who matter most: Our team of serious injury solicitors have been selected by three major trauma hospitals to support patients directly. Our reputation is based on the trust of those we help.
Externally recognised: Our team are recognised by both the Legal 500 and Chambers and Partners, and rated 4.9* on Review Solicitors.
Meet the serious injury lawyers
Andy Shaw
Partner - Head of Personal Injury and Medical Negligence
Karl De-Loyde
Legal Director - Personal Injury
Simon Stanfield
Partner - Personal Injury
Steven Santy
Partner - Personal Injury
Sarah Arnold
Associate - Personal Injury
Sasha Morton
Client Support Advisor - Personal Injury
Laura Hopkins
Senior Associate - Personal Injury
Claire Burnell
Legal Director - Personal Injury
Hannah Campbell
Senior Associate - Personal Injury
Toni Knott
Legal Director - Personal Injury
Holly McGowan
Principal Associate - Personal Injury
Richard Bradford
Senior Legal Advisor - Personal Injury
Alison Rowlands
Legal Assistant - Personal Injury
Angela Ali
Associate - Personal Injury
Sally Green
Senior Associate - Personal Injury
Zoe Beviss
Major Trauma Case Handler - Personal Injury
Simrit Chahal
Senior Associate - Personal Injury
Navneet Kaur
Legal Assistant - Personal Injury
David Erwin
Senior Associate - Personal Injury
Karen Silk
Legal Director - Personal Injury
Mark Parsons
Professional Support Lawyer - Medical Negligence and Personal Injury
Why choose our serious injury solicitors?
Trusted hospital partnerships
Major trauma centres have selected us to provide legal support directly to patients and their families:
- Queen Elizabeth Hospital Birmingham - chosen as one of three firms for the 4 Trauma 4 Patients support service.
- University Hospital of Coventry and Warwickshire - selected for the Major Trauma Support project operated by Major Trauma Support Partnership Ltd.
- Birmingham Women's and Children's Hospital - part of the Major Trauma Support project operated by Major Trauma Support Partnership Ltd.
- Royal Stoke University Hospital - part of the Major Trauma Support project operated by Major Trauma Support Partnership
These partnerships mean professionals refer patients to our specialist serious injury solicitors with confidence, knowing we have the expertise to handle the most complex cases.
Professional recognition and expertise
Our serious injury lawyers holds extensive professional accreditations and memberships:
Partnerships
- Accredited members of Headway's Head Injury Solicitors directory
- Trusted legal partner for Spinal Injuries Association in the Midlands
- Serious Injury Guide signatories
Professional bodies
- Association of Personal Injury Lawyers
- Motor Accident Solicitors Society
- Law Society Personal Injury Panel
Legal directory recognition
- Recognised in the Chambers and Partners directory
- Recommended by the Legal 500 as leading personal injury lawyers
These accreditations reflect our specialist focus on serious injury cases and the trust placed in our legal team by professionals and industry bodies.
Dedicated support
Time matters enormously in serious injury cases - not just for legal deadlines but because early rehabilitation often determines long-term outcomes. Our serious injury solicitors work quickly to obtain funding for rehab, obtain early interim payments to ease financial hardship and to arrange immediate support.
Our client support team includes a qualified social worker, who can be involved within days of your accident. Our team have helped families navigate everything from hospital discharge planning to benefit applications, often before the legal claim is even formally initiated.
Case management and rehabilitation support
Independent case managers
These are healthcare professionals, often nurses, occupational therapists, or physiotherapists, who coordinate all aspects of your care. They're independent of the legal process and work in your best interests. Insurance companies often agree to joint appointments and pay for the case manager, ensuring you get the support you need. However, if they do not cooperate, we have arrangements so that you can still access case management and private rehabilitation.
Rehabilitation funding
Early, intensive rehabilitation improves outcomes. Our serious injury solicitors can often secure funding for private treatment that supplements NHS care. This might include specialist physiotherapy, speech therapy, or neuropsychological rehabilitation.
Equipment provision
From basic mobility aids to complex communication devices, obtaining the right equipment promptly can make a significant difference in recovery. The case management process or interim payments can fund equipment purchases while permanent needs are assessed.
Our accreditations
No win no fee serious injury claims
For all serious injury claims, we can offer a no-win, no-fee arrangement. This means if your claim is unsuccessful, you pay nothing. It's completely risk-free and there are no hidden charges.
What is a serious injury claim?
A serious injury is an injury that can have a significant, long-term impact on an individual's life and that of their family.
Serious injuries include burns, complex fractures, multiple orthopaedic injuries and loss of sight or hearing.
These can be incurred because of a road traffic collision, an accident at work, or other types of accident. As every serious injury case is unique, it is essential to speak to a specialist lawyer, who will be able to establish quickly if you have a case and will advise on how to support you.
What is the role of a serious injury solicitor?
Our serious injury solicitors handle all the legal aspects of your claim, giving you the time to focus on your recovery. Every individual's goals and objectives will be different in the aftermath of injury. We'll take the time to truly understand your goals and work to resolve your case in the most appropriate way for you.
Our team will meet with you to understand more about what has happened and the impact of the accident on you and your family. We will notify the party responsible for your accident and their insurer.
Compensation is just one way serious injury solicitors can help when you are faced with a long-term injury. In most cases, it will be appropriate to arrange rehabilitation to support you on your road to recovery. We have relationships with the best rehabilitation providers in the area. We will work with you to find the one that is best equipped to assist with your very individual circumstances.
We are also responsible for seeking interim payments to help ease the financial burden that can often occur in the immediate aftermath of an injury. These payments can be crucial in helping you avoid financial stresses in the early days and weeks, and, crucially, in easing stress at a time when you should be focusing on your recovery.
We will also immediately start gathering evidence of your losses and begin the process of instructing medical experts to assess and report on the injuries sustained to build the legal case.
Often, we can achieve a good result for our clients through negotiation.
However, when necessary, we can prepare your case and take it to Court.
Latest successes
Curtis's story
How we will deal with your serious injury claim
Claims have to begin within three years of the injury, although a Court can extend this, depending on the case. One major exception is if a case involves a child – the limitation period starts on their 18th birthday.
Several specific processes must be completed as part of any serious injury claim:
Building a serious injury case
- Establishing who was responsible – it could be where you work, another organisation or even a manufacturer of a piece of equipment.
- Gathering evidence to support your claim, including dashcam and CCTV footage, witness statements, photographs and in some cases, police evidence.
- Medical assessment of your injuries – we will need to gather medical records from your GP or hospital, if you received treatment there, as well as expert medical assessments, and maybe even photographs, to prove the extent of any injury.
- Arrange medical care or rehabilitation – we may be able to organise access to private care and arrange interim funds to help pay for it.
- Reach a settlement – we try to reach a settlement with the person or organisation you are claiming against. It is common for several offers to be made before the final amount is agreed. However, you may decide to reject an offer. If this is the case, it can go to Court, but we will advise on this. Please note that most cases do not need to go to Court.
How is serious injury compensation calculated?
Compensation is calculated based on:
- The extent of your injuries, the pain and suffering, and the impact on your daily living
- The cost of medical treatments, therapies, or rehabilitation
- Your travel costs to medical appointments associated with the case
- If you have lost income or you cannot carry out the job you had before
- Any equipment, such as wheelchairs, prosthetics, or an accessible car, that you have had to buy
- Any home adaptations you have made
- If you have incurred care costs
- If you have incurred damage to property, such as a car, a bicycle, clothes, etc.
The compensation calculation also takes into account any losses you may reasonably face in the future.
Typical payouts for serious injury
Every case is unique, and the compensation you could receive depends on multiple factors, most notably the severity of your injuries and how much ongoing support you require.
It may not be possible to assess your likely compensation at the point you consulted with us, as we may require expert evidence to determine the long-term prognosis.
The compensation you receive for your injury will be determined by similar cases reported in Court. We will also use the judicial college guidelines. Your compensation for financial losses and costs, both incurred and to be incurred in the future, will depend on the expert recommendations and the amount of treatment or care you may need in the future.
Access to rehabilitation and medical care
Our in-house rehabilitation and support coordinators are here to help.
They have a background in health and social care, and their role in your case is to:
- Identify the support you need and help you access it
- Help coordinate your discharge from the hospital and get you home safely
- Collaborate and work with the treating therapists
- Liaise with a case manager
- Provide emotional support
- Support your family.
Our specialist service enables many of our clients to access certain therapies more quickly than they would under the NHS, allowing them to rebuild their lives and achieve their goals sooner.
We'll work with medical experts, support groups and care providers to ensure you receive the rehabilitation you need and can help you to access a range of specialist rehabilitation support and medical treatment privately.
We will often do this by liaising with the other party's insurer to try to agree on either direct funding or an interim payment. If the treatment costs are not paid directly by the compensator, they are often included as part of your claim.
