In 2023, Tim’s leg was badly fractured in an incident at work. He was taken by ambulance to the local hospital in Birmingham.
At the hospital, they assessed that he had open fractures of his tibia and fibula. He underwent surgery to clean the wound and then fix the fractures. Tim was allowed home after some weeks.
Living with pain and relying on family support
At home, Tim used a walking frame to mobilise, as he could not put any weight on the injured leg. He received NHS physiotherapy and, over time, began using crutches to get around. However, his leg remained extremely painful, which affected his sleep. He also developed anxiety and depression. Tim relied on family support with meals, chores, and lifts.
Rehabilitation, interim payments and a liability dispute
After Tim instructed us, we notified the employer’s insurers of the claim and arranged with them to jointly instruct an independent case manager to assess his immediate needs. Based on their report, we put privately funded physiotherapy, occupational therapy and counselling in place. After investigating liability, the insurer initially disputed liability, claiming that Tim was part to blame – this was never conceded.
We obtained interim payments of over £50,000 while Tim was off work, as we gathered the evidence needed to assess his claim. This included expert medical evidence from an orthopaedic surgeon, plastic surgeon, and a psychologist.
A settlement of over £300,000 after negotiations
The case settled after negotiations for over £300,000, which compensated for his injury and financial losses such as lost earnings, pension, and treatment costs.
*Client’s name has been changed
