Mark Parsons

Professional Support Lawyer - Medical Negligence and Personal Injury

"As a professional support lawyer at Higgs LLP I provide knowledge management services to the personal injury and clinical negligence team”

Having supported seriously injured people as a personal injury solicitor for 15 years, I now use my experience to help my colleagues; ensuring that they are kept up-to-date and embrace changes, so that we can provide the best possible service to our clients.

As well as providing explicit knowledge management services, I am particularly keen on enabling tacit knowledge sharing.  I also maintain the content of our bespoke case management system which I helped re-design, test and then deliver training on, with a clear focus on allowing us to provide a more efficient and client-focused service.

I am passionate about being part of a team which focuses on the client's journey, early rehabilitation and achieving the best possible outcome

More about me

Most used app

DuoLingo

Favourite place

Westvleteren

Favourite quote

“To strive, to seek, to find, and not to yield.”

"The ‘always committed’ team at Higgs LLP is lauded for ‘leaving no stone unturned in getting the best result for its client’. It is led by Andy Shaw (who ‘works incredibly hard') on a wide range of personal injury claims. Shaw has a special interest in complex orthopaedic injuries, brain injury, spinal injury and amputation cases."

Legal 500

"The clinical negligence team are efficient and on top of their brief. My experience has been that they are all well versed with the issues pertinent to the case and are always very helpful"

Legal 500

"Excellent, approachable, down to earth team. Emerged as one of the leading personal injury PI firms in the region. A pleasure to work with and I can see them going from strength to strength in dealing with bigger and more complex claims"

Legal 500

Meet the team